Cannot load or log in into the Game

Discussion in 'General Archive' started by Gemai, Aug 18, 2015.

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  1. Gemai

    Gemai Forum Greenhorn

    please help me what to do. i have done uninstall and re install nothing works.

    --MERGED--

    Any one!!!!! help me to log in it to the game

    no display in the login text..
     
    Last edited by moderator: Aug 18, 2015
  2. Mal3ficent

    Mal3ficent Guest

    Hi @Gemai

    Can you please give us more details? What is wrong?
     
  3. Fluffycrab

    Fluffycrab Forum Apprentice

    By login, do you mean login your account or go into the game?
    First make sure you have an account and it is logged in. Then either get the game client or play on the browser. If you're playing on the browser, you'll need Java. If it doesn't work, it could probably be an internet error, or you need to update Java. I'm not too sure about the client, so please provide more info.
     
  4. MegaNuker

    MegaNuker Forum Ambassador

    If your able to post in the forum you have been able to login.

    When we hit the play this could be a java issue.
    If your useing the client then maybe a firewall issue but then again your able to post on the forums. If you used the web browser to post on the forum but the game still does not work try rebooting and also know that lag and dropped packets can stop this game from running correctly.
     
  5. Fluffycrab

    Fluffycrab Forum Apprentice

    Judging by that sentence "i have done uninstall and re install nothing works", you are using the downloadable client. Since that isn't working for you, I recommend you use the browser instead. If that still doesn't work, then please report with more detail.
     
  6. hedwig70

    hedwig70 Someday Author

    I had the same problem . Support just fixed it , Thank you to support dso!

    --MERGED--

    Even you try to play on browser , your account wouldn't open , i even tried to make a new account just to reply on this thread still you can't make an account too
     
    Last edited by moderator: Aug 19, 2015
    Surfinas likes this.
  7. Surfinas

    Surfinas Forum Greenhorn

    I have the same problem. And from browser it says EDIT
     
    Last edited by moderator: Aug 19, 2015
  8. Mal3ficent

    Mal3ficent Guest

  9. MegaNuker

    MegaNuker Forum Ambassador

    Someone higher than me would have to advise if your VPN or country is locked contact support.
     
  10. Th~rock

    Th~rock Forum Apprentice

    The game was give a 504 code error on website.
     
  11. Mal3ficent

    Mal3ficent Guest

    That means the server is either down or not working properly.
     
  12. Fluffycrab

    Fluffycrab Forum Apprentice

    The thing is there could be all sorts of problems, but what we need is for @Gemai to answer with a bit more detail. Then we can really help.
     
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